Privacy policy.

Shiko Group Limited is a privately owned UK Company.
The registered address and head office of Shiko Group is 1 New Quay Street, M3 4BN.

We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

Personally identifiable information may include, but is not limited to:

  • Name

  • Email address

  • Telephone number

  • Postal address

  • IP address

  • Cookies and Usage Data

Usage Data

We may also collect information on how the website is accessed and used.
This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information.
Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

Shiko Group Ltd uses the collected data for various purposes:

  • To notify you about changes to our website

  • To allow you to participate in interactive features of our website when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our website

  • To monitor the usage of our website

  • To detect, prevent, and address technical issues

  • To send you newsletters, marketing or promotional materials, and other information that may be of interest to you, unless you have opted out of receiving such information.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

  • Service Providers: We may employ third-party companies and individuals to facilitate our website, provide the website on our behalf, perform website-related services, or assist us in analysing how our website is used.

  • Legal Requirements: Shiko Group Ltd may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of Shiko Group Ltd

  • Prevent or investigate possible wrongdoing in connection with the website

  • Protect the personal safety of users of the website or the public

  • Protect against legal liability

4. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we take reasonable steps to secure your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

You have the following rights in relation to your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: You have the right to request correction of any inaccurate or incomplete data.

  • Deletion: You have the right to request that we delete your personal data.

  • Objection: You have the right to object to our processing of your personal data.

  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at bookings@shikogroup.co.uk

6. Links to Other Websites

Our website may contain links to other websites that are not operated by us.
If you click on a third-party link, you will be directed to that third-party's site.

If you have booked a table, area or event space via our website, your details will be stored on the
booking platform Design My Night. For payments and bookings, please contact them directly to review their privacy policies, or click here.